Pin pointing fraudulent orders
Fortunately, if you sell online or over the telephone there are a number of steps you can take to minimize the occurrence of fraud. One of the easiest to implement is to use address verification (AVS) and card code verification (CCV) for all card-not present sales (i.e., online and mail order sales).
Next, be on the look out for suspicious sales. These include:Unusually large orders placed through the Internet without any contact from the customer. Rush orders for large quantities or high-priced goods. Crooks may ask to have an order shipped overnight so they know exactly what day the order will arrive and they can be waiting to pick it up. Inquiries from buyers promising to place a large order, but who want you to send them a list of what you sell. Missing information, or information the customer refuses to give such as a day-time phone number. Orders that are shipped to a different address than the billing address. Orders from foreign countries Orders on US cards shipped to foreign countries Billing addresses that don't match the information on file with the credit card company.