WriterBay's profile
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Orders completed: 112
Currently working on 7 orders
Blog posts: 3
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Brief CV:
1. Over 10 years of solid customer relationship management best practices. |
Latest blog entries:
New post at 15 Jan 2013 19:14:28: Creating Value
January 15, 2013 16:14
Creating Value While creating value has always been considered to be the same as value recreation, the axis of the two terms means the difference between the benefits and the cost associated with every product. To create this difference, companies must consider their strategy for competition and sustainability. According to the article, the author posits that marketing is all about value creation to the customers. However, while I agree with the authors position, it is also important to note that the company is also creating value for itself in terms of future cash flows and longevity of contract. The main problem with value creation is that most companies tend to focus on the customers at the expense...
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New post at 15 Jan 2013 19:12:39: Jones-Blair Paper Company
January 15, 2013 16:12
Jones-Blair Paper Company While the company is currently stable and has a god market leadership position, the management is faced with the decision on how best to deploy corporate marketing efforts with the belief that the efforts can be effectively used to leverage resources usage and drive revenue growth. The main short terms objectives of the senior management executives included how to drive revenue, through engagement and superior customer experience by creating value for the customers, improve the customer contact strategy in existing markets while investing in partnership engagement and management amongst the DIY segment. ...
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New post at 24 Jul 2012 09:34:37: THE ART OF CONSUMER POWER
July 24, 2012 06:34
Consumer Power Introduction There has been a growing sensation of consumers to use their shopping baskets to drive their point home, about the products or services that they are spending their money on. This increasing tide of these consumers is making companies to respond by increasing have to watch evry consumer’s steps. Consumer power can be defined as the collective influence consumers can have on an industry locally or internationally. The consumers can exert their power upon the industry by lobbying, letter writing, or boycotting. Hughes, &, Allen, (173–183) argue that Companies which wish to remain in business must consider the cust...
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